Our Services
Major Works
End-to-end project management for significant building works — from initial survey and Section 20 consultation through to completion and sign-off.
Why It Matters
Major Works Done Right, First Time
Major works represent some of the largest expenditure a leasehold building will ever face. Poorly managed projects lead to cost overruns, contractor disputes, leaseholder complaints, and — in the worst cases — legal challenges.
Abbeystone manages the entire process from inception to completion. We handle the statutory Section 20 consultation, procure competitive tenders, appoint and oversee contractors, and manage the defects period — so directors and leaseholders can be confident the project is in safe hands.
We can manage major works as part of a full block management contract, or as a standalone instruction for buildings managed elsewhere.
Important Note
Section 20 Compliance
Under the Landlord and Tenant Act 1985, any qualifying works costing more than £250 per leaseholder require a formal Section 20 consultation process. Failure to comply can limit the amount recoverable through service charges to just £250 per leaseholder — regardless of the actual cost.
We manage this process meticulously to protect directors and freeholders from costly errors.
Large-Scale External Works
When Works Are Too Large to Oversee Alone
For major external works of significant scale — large roof replacements, full external envelope refurbishments, complex structural repairs — we work alongside our trusted RICS-chartered surveyor, a professional we have relied upon for over two decades.
His involvement brings independent professional oversight, detailed specifications, and the kind of technical authority that protects directors and leaseholders alike. Having worked with him for more than twenty years, we know his standards are exacting and his advice is sound.
This partnership means your building benefits from both our management expertise and the independent scrutiny of a highly experienced chartered surveyor — giving you complete confidence that large-scale works are delivered properly and to specification.
RICS Chartered Surveyor
Fully qualified and regulated by the Royal Institution of Chartered Surveyors — the gold standard for property professionals.
Over 20 Years Working Together
A trusted relationship built over two decades. We know how he works and he knows our standards — there are no surprises.
Independent Professional Oversight
His role is to act in the best interests of the building. Independent specifications and sign-off protect directors from contractor disputes.
Detailed Tender Specifications
Proper specifications mean contractors are quoting like-for-like, preventing scope creep and protecting the service charge fund.
How We Work
Our Six-Stage Process
Initial Survey & Scoping
We commission a full survey of the works required, identifying scope, specification, and any structural or compliance considerations.
Section 20 Consultation
We manage the statutory Section 20 consultation process in full — notices, leaseholder responses, and contractor selection — ensuring full legal compliance.
Tender & Contractor Selection
We obtain competitive tenders from our vetted contractor network, evaluate submissions, and recommend the best value option to directors.
Project Management
On-site oversight throughout the works. We manage contractors, monitor progress against programme, and keep leaseholders informed.
Snagging & Sign-Off
Thorough snagging inspection before final payment is released. We ensure all works meet specification before the project is closed.
Defects Period Management
We monitor the defects liability period and ensure any post-completion issues are rectified by the contractor at no additional cost.
Scope of Works
Types of Works We Manage
From routine cyclical redecoration to complex structural repairs and fire safety upgrades, we have the experience and contractor relationships to deliver.
Discuss Your ProjectRoof replacement and repair
External redecoration and rendering
Window and door replacement
Lift installation and refurbishment
Communal area refurbishment
Drainage and waterproofing works
Fire safety upgrades (EWS1, cladding)
Structural repairs and underpinning
Car park resurfacing
Boiler and plant room replacement
Electrical rewiring and upgrades
Balcony and terrace repairs
Get in Touch
Planning Major Works?
Whether you're at the early planning stage or need urgent works managed, we can help. Contact us for an initial consultation.